General Public Viewing

This basic level of access allows the public to view non-confidential court records in non-confidential case types, but does not allow them to request access to documents that have not already been reviewed and published to CORE for viewing. Those utilizing the basic public access level are also not permitted to view records in cases governed by the Florida Rules of Family Law or the Florida Probate Rules per the Supreme Court's order. 

Registered Users

Those who choose to register and create a free CORE account with the Clerk's Office have the enhanced capability to request that new documents be reviewed and published to CORE. If a document is requested, it will be reviewed by a Clerk employee to ensure that the document is properly redacted prior to release. Once complete, the requestor will receive an email notification that the document is ready to be viewed. Once the document is published to CORE, it is available to be viewed by all CORE users who are granted access under the Supreme Court's rules.  

Registered users are also able to view non-confidential records in cases governed by the Florida Rules of Family Law and the Florida Probate Rules.

Registration

To become a registered user, please fill out the Registration Agreement to View Records Online and return it to the Clerk's Office following the instructions on the form.

Certain government agencies wanting to register multiple users also will need to complete and sign the Agency Registration Agreement to View Records Online and return it to the Clerk's Office following the instructions on the form.

A related Gatekeeper Management Request Form must be completed and returned to identify the authorized users within the pertinent agency; as well as an Agency Supplemental Request Form to designate replacement or additional gatekeepers.
 

Order Electronic Certified Copies of Court Records

Purchase Certified Copies

Electronic certified copies of court records can be ordered through CORE from the comfort of your own home or office. Your secure electronic certified documents will be available to download immediately after purchase. Electronic certified documents will have a unique code as well as an electronic stamp and seal at the bottom of the document. Best of all, when you purchase an eCertified document, the file will be available to download via email link for a 30-day period. Once you download your eCertified document, you can print as many copies as you would like without having to purchase additional certified copies from the Clerk’s Office. Anyone can authenticate electronic certified documents at any time by either using a clickable link on the document's cover page or scanning the QR code also found on the cover page. 

eCertified documents are accepted by both federal and Florida state agencies and should also be accepted by all other entities requiring certified copies. If you require a certified document for a state agency outside Florida, you may wish to confirm with that agency that they will accept an electronically certified document. If you purchase an eCertified document that was not accepted by an institution, the Clerk’s Office will provide a manually-stamped certified document free of charge.

You can also visit our office in person or send in a mailed request for an eCertified document. Requests can be made in person in each respective Clerk department at the Duval County Courthouse or by mail to the following address:

Duval County Clerk of Courts
Attn: [Respective Clerk Department]
501 West Adams Street
Jacksonville, Florida 32202

If you choose to mail in your request, please be sure to provide your email address so the eCertified copy can be sent to you or include a self-addressed stamped envelope for the return of your requested documents if you request a paper copy.

Fees for eCertified Copies

Ordered Online

The cost for an eCertified document purchased online is the $2.00 certification fee required by Florida law, plus a $6 processing fee charged by Triedata, the eCertify vendor. The eCertified document will be instantly available for download upon purchase. 

Payment must be made via credit card (debit cards are processed as credit). There is a non-refundable 3.5% service fee on all credit card payments.

IMPORTANT NOTE: Certain parties are entitled to free certified copies under Florida law. If you are a petitioner in a domestic violence case or are a party to any type of court case who has been deemed indigent, please contact the respective Clerk department for assistance in obtaining your free certified copies rather than ordering online. If you are a person who is entitled to free copies but chooses to pay the fee to order them online, the Clerk’s Office is not able to offer refunds.

Additionally, certain government agencies are entitled to free certified copies under Florida law. If you think this is applicable to you, please contact the respective Clerk department directly for assistance. If your agency is entitled to free copies, but you choose to pay the fee and order them online the Clerk's Office cannot offer refunds. 

Ordered in Person or Via Mail

The cost for an eCertified document purchased in person or via mail is the $2.00 certification fee required by Florida law if emailed to the requestor. If the requestor also requests a paper copy, the fee is $1 per page in addition to the certification fee of $2.  

Payment can be made in person in the form of cash, money order, cashier's check, certified check, or credit card (debit cards are processed as credit). There is a non-refundable 3.5% service fee on all credit card payments. Payments should be made out to the Duval County Clerk of Courts. 

Payment can also be made by mail in the form of a money order, cashier’s check, or certified check to the Clerk’s mailing address. Personal checks are not accepted by the Clerk's Office. 

Request for Copies of Documents Not Available Online

If a document pre-dates our online records or is otherwise unavailable online, you will need to contact our staff for assistance in retrieving your desired record. Please include as much information as possible (e.g. case number, party names, or dates of birth, etc.) to expedite the process of locating the record.

Requests can be made in person to the respective Clerk department at the Duval County Courthouse or by mail to the following address:

Duval County Clerk of Courts
Attn: [Respective Clerk Department]
501 West Adams Street
Jacksonville, Florida 32202

If you choose to mail in your request, please be sure to include a self-addressed stamped envelope for the return of your requested documents.